Refund and Cancellation Policy

1. Definitions

1.1 Service Provider: The entity providing the specified services to the client in exchange for a payment.

1.2 Service Receiver (Client): Any individual or entity that receives or avails of services provided by the Service Provider.

1.3 Services: The services provided by the Service Provider, which include but are not limited to consultation, strategy development, marketing, legal assistance, and other business-related services.

2. Non Refund Policy

Due to the nature of the services provided, once a service is requested and initiated, it is considered fulfilled, and the service provider incurs various costs in executing these services. As such, no refunds will be provided to clients under any circumstances. By proceeding with the payment, the client acknowledges and agrees to the following:

• All payments made are non-refundable, whether for completed, ongoing, or pending services.
• Clients understand that once the services are initiated, they cannot request the cancellation or refund of any associated fees.
• Any claims for refunds due to dissatisfaction or service-related grievances will not be entertained unless explicitly stated otherwise in a signed agreement.

3. Eligibility for Refund

Under this policy, clients will not be eligible for any refunds, regardless of the outcome of the services rendered. This includes but is not limited to the following:

• If the service delivered does not meet the expectations of the client, the Service Provider will not be obligated to refund any amount.
• No refund will be made in case of service cancellation initiated by the client after the service process has begun.
• In the event of errors, delays, or technical difficulties caused by third-party platforms or external circumstances beyond the Service Provider’s control, no refund will be granted.

However, the Service Provider will make reasonable efforts to address and rectify any service-related concerns or issues that arise as a result of these external factors. The goal is to ensure that service quality and client satisfaction are maintained without breaching this no-refund clause.

4. Non-Applicability of Refund

Certain specific conditions are outlined to emphasize that refunds are not applicable:

• 4.1 Consultation Fees: Consultation services rendered are considered non-refundable. Any insights, advice, or strategic recommendations provided by the Service Provider are given in good faith, and the value of these services remains uncompromised even if the client chooses not to act on them.
• 4.2 Digital or Intellectual Deliverables: In the case of digital services such as website design, software, or marketing deliverables, refunds will not be provided under any circumstance. The nature of digital products is such that once delivered, they are considered completed and final, and thus, non-returnable.
• 4.3 Third-Party Expenses: Any fees paid to third-party providers (such as government registration fees, hosting services, software subscriptions, or other external services) are non-refundable. The Service Provider is not liable to offer a refund for any third-party service that may not meet the client’s expectations.
• 4.4 Client-Requested Cancellations: If a client cancels the service request after payment but before any services have been rendered, no refund will be provided. Once a request is made, the Service Provider immediately allocates resources, time, and efforts to execute the project, making it infeasible to reverse any payments.

5. Payment Disputes and Chargebacks

5.1 Chargebacks and Disputes: Clients who attempt to file a chargeback with their financial institutions after receiving services from the Service Provider will be considered in violation of this Refund Policy. The Service Provider reserves the right to dispute any chargeback and seek payment in full for the services provided. Additionally, initiating a chargeback will result in immediate termination of services, and the client will be liable for any legal fees and costs incurred during the dispute process.

5.2 Dispute Resolution: In the case of disputes regarding service quality, the Service Provider encourages clients to contact the customer support team directly. Although no refunds will be provided, the Service Provider will make every effort to resolve issues in a mutually agreeable manner to ensure client satisfaction within the bounds of this policy.

6. Service Modifications and Adjustments

In certain cases, the Service Provider may offer to modify or adjust the services rendered if the client is unsatisfied with the initial results. However, this option is entirely at the discretion of the Service Provider and does not imply a refund or reduction in the fee paid. Modifications may be made based on the specific service agreements signed between the client and the Service Provider.

7. Exemptions from No-Refund Policy

There may be rare cases where a refund or cancellation is considered, but only under extraordinary circumstances such as:

• Instances where the Service Provider fails to initiate any services at all despite having received payment.
• Material breach of contract by the Service Provider, wherein the terms agreed upon in writing between the client and the Service Provider have not been met.

Any such exemptions will only be honored if they are backed by a duly executed contract, and both parties mutually agree in writing.

8. Amendments to the Policy

The Service Provider reserves the right to modify or amend this Refund and Cancellation Policy at any time without prior notice. Clients are advised to review this policy regularly to stay informed about any changes. Continuing to use the services after amendments are made implies acceptance of the revised policy.

9. Contact Information

For further clarification on this Refund and Cancellation Policy or to discuss any service-related concerns, clients may contact the support team at info@bootboost.in. While refunds are not applicable, we will strive to resolve any issues to the best of our abilities.